I’m really excited to post an update on this blog, which is been dead for awhile, but I’m coming back, and with new ideas!!!. this site gets in average around 1,200 unique visitors per day, and most of them are looking for solutions to technical problems which answers cannot be found easily. a lot of them leave comments under related … Continue reading →

Recently I was assigned the task to find a solution for our users to be able to synchronize their files on their computers regardless if they are on the network or traveling. one of the main reasons that a offline file synchronization solution is needed in our organization is that many traveling staff lose their equipment, get the computer stolen … Continue reading →

If you are looking to setup a basic web support ticketing system then OSticket might be the answer. OSticket is a web based lightweight PHP script that can easily integrate to any website wanting to provide customer support, or a small business looking to support internal staff. OSticket supports many features including: ticket submission either by email or web form. … Continue reading →

here is a good Adobe reader alternative, it is called Nuance PDF reader. this PDF reader is smaller than the last version of adobe reader, and it seems to have some very useful features. some of those features are: Fill and save PDF forms – I think the latest version of adobe reader let you do this as well. Use … Continue reading →

is there a such thing as Open Source Windows OS? yes there is, it is called ReactOS. ReactOS is an open source operating system designed on the architecture of Windows NT, that means that all windows based applications will be compatible with the OS. unlike Linux where nothing from windows is compatible, ReactOS has great potential to be popular among … Continue reading →

Yesterday we setup a SFTP site using windows 2003, and Openssh. today we will connect to that site using WinSCP client. I guess you can use any FTP client that supports secure ftp connections like Filezilla etc, I just chose WinSCP for its simplicity. first, download the WinSCP client from here http://winscp.net/eng/download.php#download2  at the time of this writing the WinSCP … Continue reading →

There are abundant commercial help desk software to choose from when it comes to setting up a help desk system, and most of them offer the same features, so it becomes a matter of preference. If you are on a budget or want to use open source help desk software for your system (without support) then there are few you … Continue reading →