Fixing "\\backOfficeStorage" MBX is not accessible Error When Opening OWA Folders
After Installing Microsoft Exchange Server 2003 on a Windows Server 2003, OWA was not working, and upon checking the ISS Manager folder structure, I got the following error when trying to open the Exchange directory.
Troubleshooting the problem.
After collecting information from the Internet, I got into the task of troubleshooting the problem.
The first thing you need to do is a backup of the current configuration just in case something goes wrong. to do that, on IIS Manager right-click on Default Website choose All Tasks then Save Configuration to file the following box should come up:
Browse to the Location and save the configuration file.
Delete OWA Virtual Directories
Delete the following OWA directories:
- Public
- Exchange
- Exadmin
- OMA
- Microsoft-Server-ActiveSynch
- ExchWeb
Confirm the deletion for all of them.
Recreating OWA Virtual Directory
download IIS) 6.0 Resource Kit Tools from Microsoft from the following link:
install it.
then go to Start > All Programs > IIS Resources > Metabase Explorer > Metabase Explorer:
Expand LM and right-click on DS2MB and choose Delete:
now click on START and then on RUN and type services.msc on the services list, look for Microsoft Exchange System Attendant:
restart the Service.
by restarting the Microsoft Exchange System attendant the OWA virtual directories were recreated.
and OWA should be working again.
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Microsofts web site appears to be hijacked accordign to our Cisco IronPort. Therefore, I am unable to download that IIS 6 Resource Kit Tool.
Can you zip it up and e-mail it to me? I need to get this working if I am to save my job. Thanks
Mark Peters
Very well written post however, I would recommend that you turn the No Follow off in your comment section.
Keep up the good work.
Great information, Spent way too much time on your site and not getting my work done
this infomation is useful for me, thank
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