Open Source Help Desk Software You Probably Haven’t Heard Of

There are abundant commercial help desk software to choose from when it comes to setting up a help desk system, and most of them offer the same features, so it becomes a matter of preference.

but what do you do when you don’t have the money to buy an expensive help desk software for your small help desk system you are planning to setup? well, you also have choices, but unlike the commercial ones you see everywhere on ads, open source ones stay a little bit on the dark.

• http://www.issuetrackerproduct.com/ is a very simple help desk script written in python using the zope web application. this software is 100% free licensed under the ZPL license. you can see screenshots from this URL http://www.issuetrackerproduct.com/Screenshots 

• Jtrack http://www.jtrac.info/ is another open source help desk ticket tracking software includes a lot of features, is a very customizable script written in Java. you can see some screenshots from this URL http://sourceforge.net/project/screenshots.php?group_id=162983

• http://www.glpi-project.org/spip.php?article43 is another good looking IT asset manager software, and help desk issue tracking program. you can see some screenshots from this URL http://www.glpi-project.org/spip.php?article42

If you want to discover hundreds of other help desk software, please visit the help desk software directory from this site

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